This Privacy Policy explains how Emerald IT collects, uses, and discloses your personal information while you use our services. It also details your rights concerning your data and how we comply with legal obligations to protect your privacy. By accessing our services, you agree to this policy.
Data Collection and Usage
We collect personal data to deliver and improve our services. Your information is managed securely and in line with this Privacy Policy to protect your privacy.
Interpretation and Definitions
- Account: A unique account was created for you to access our services.
- Affiliate: An entity that controls, is controlled by, or is under common control with another party, usually with ownership of 50% or more.
- Company: Refers to Emerald IT, based at 19B Hinkler Road, Mordialloc, Victoria 3195, Australia.
- Cookies: Small files stored on your device to track browsing activity and enhance your experience.
- Country: Refers to Australia.
- Device: Any device that can access our services, such as a computer, smartphone, or tablet.
- Personal Data: Information that identifies an individual.
- Service Provider: A third-party entity that processes data on behalf of the company to facilitate services.
- Usage Data: Automatically collected data, such as IP addresses, browser type, and pages visited.
- Website: Refers to Emerald IT’s website at https://emeraldit.com.au.
- You: The individual or entity accessing our services.
Data We Collect
Personal Data
We may collect personally identifiable information, such as your email address, to provide a seamless experience.
Usage Data
We collect usage data automatically when you visit our website. This includes your IP address, browser type, pages visited, and time spent on each page. We may collect device-specific information such as unique IDs and browser types for mobile access.
Tracking Technologies and Cookies
We use cookies and tracking technologies to improve user experiences:
- Session Cookies: Temporary cookies dare eleted when you close your browser.
- Persistent Cookies: Cookies that remain on your device until deleted.
- Web Beacons: Small tracking elements for monitoring activity on specific website sections or email communications.
You can disable cookies via your browser settings, but some website features may be restricted.
How We Use Your Data
We use your data for the following purposes:
- Service Delivery: Ensuring the service functions efficiently and monitoring its usage.
- Account Management: Providing functionalities associated with registered accounts.
- Customer Support: Communicating updates or other relevant information.
- Marketing: Sharing details about similar services, with an option to opt-out.
- Legal Compliance: Managing business transfers or fulfilling legal obligations.
Data Sharing and Disclosure
We may share your data in specific scenarios:
- With Service Providers: For analysis and service improvement.
- For Business Transactions: In cases of mergers or acquisitions.
- With Affiliates: Affiliates must adhere to this Privacy Policy.
- With Your Consent: For any additional purposes not covered in this policy.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. Usage data is stored temporarily, primarily for internal analysis and service improvement.
Data Transfers
Your data may be transferred to countries with different data protection laws. You consent to such transfers by using our services, and we ensure your data remains secure.
Deleting Your Data
You can request the deletion of your personal data. Update or delete information by logging into your account or contacting us directly. Specific data may be retained for legal reasons.
Legal Disclosures
We may disclose personal data to comply with legal obligations, protect our rights, investigate potential wrongdoing, or ensure public safety.
Data Security
While we prioritise securing your data, no method of transmission over the internet is entirely secure. We take necessary precautions but cannot guarantee complete protection.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If such data is discovered, we will delete it promptly.
Links to Third-Party Websites
Our website may include links to external sites. We are not responsible for the privacy practices of these websites and recommend reviewing their policies before providing any personal data.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page, and you may receive notifications via email or our services. Please review the policy regularly.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: contact@emeraldit.com.au
- Website: https://emeraldit.com.au/contact-us
- Phone: +61 292 478 008
- Mail: Emerald IT, 19B Hinkler Road, Mordialloc Victoria 3195, Australia
