19B Hinkler RD, Mordialloc, VIC, 3195

About Us

Welcome to Emerald IT, Australia’s premier IT Managed Service provider. We prioritize simplicity, efficiency, and security in every solution we deliver, making these values the cornerstone of our approach to IT services.

About Emerald

The Emerald IT Difference

Our journey began with a passion for technology and a commitment to delivering bespoke IT solutions for SMBs. Our commitment to these principles ensures that we deliver top-notch services that streamline operations, enhance productivity, and safeguard your business. We take pride in supporting some of Australia’s most renowned brands, providing them with reliable, efficient, and secure IT services tailored to their unique needs. 

We proudly provide IT services to some of Australia’s most well-known brands, both in consumer and corporate sectors. These companies trust us to keep their operations running smoothly, no matter the challenge. 

  • Network Infrastructure
  • Cloud Services 
  • Cyber Security Services 
  • Equipment Management 
  • Software Solutions 
  • Website Solutions 
  • Payment Gateway 
  • IT Network Management
The_Emerald_IT_Difference

Our Mission

Empowering your growth with tailored IT solutions and support. Simplifying the process to ensure productivity and protection for your business. 

Our Vision

At Emerald IT, our mission is to be your trusted IT partner, providing mid-market companies in Australia with the latest technologies and solutions.

We Are Perfect IT Solutions For Your Business

Our teams, based in Sydney and Melbourne, along with a network of external specialists, cater to clients across the country. From bustling CBD locations to remote mine sites and even the jungles of PNG, we are there to meet your needs. 

  • Our tech teams are experienced in designing and supporting full-spectrum solutions 
  • Stay always online and connected with our 99.99% guaranteed Uptime 
  • 24/7 Support & assistance – Our team is here to assist you anytime
  • Quick Response – We’ve invested in top tools & talent for responsive client support 
  • We recruit top talent from AU, and NZ, offering structured training and support 
Committed to Protecting Your Business and Beyond

How We Work

At our core, collaboration drives us. We prioritise clear communication, innovative thinking, and a client-focused approach to deliver tailored solutions that meet your unique needs. Offering a full complement to IT services, we excel in every aspect of IT support. Whether it is providing a friendly voice on the phone when you have a problem or an experienced pair of hands installing Wi-Fi on a remote mine site, we handle it all. From design and equipment to deployment and ongoing support, we are your one-stop solution for all IT needs. 

Transparent Communication

We ensure transparent communication at every step, fostering clear understanding with clients.

Qualified_Engineers_Green

Qualified Engineers

Our team holds Microsoft and Meraki certifications, showcasing our commitment to tech excellence.

Certified_Team_Green

Certified Team

Our school technicians have Orange Card Server Admin accreditation and Blue Cards, ensuring safe service.

Above_and_Beyond_Green

Going Above and Beyond

We provide daily reports and maintain open communication, ensuring top-notch IT support.

Book Your Service